Welcome to Explore
ExpLore is our digital platform available across all Lore Group hotels, giving you a seamless way to plan and personalise your stay — whether you’re joining us in Amsterdam, London, New York City or Washington DC.
Everything for your stay, in one place.
ExpLore brings the details of your visit together in one place. View your reservation, add a digital room key to Apple or Google Wallet, book dining, bar or spa experiences, request services, and discover in stay upgrades, all designed to make your time with us smoother from start to finish.
Make the Most of Your Visit
Check In Early
Complete check-in via ExpLore before you travel, skip the queue and step straight into your stay the moment you arrive.
Skip the Desk
Add your room key to Apple Wallet or Google Wallet and unlock your door with a quick tap. No app download or front‑desk wait needed.
Personalise Your Stay
Upgrade your room, request early check-in or late check-out, and add thoughtful touches that shape your stay exactly how you want it.
Book Dining & Spa
Browse real-time availability and secure restaurant, bar and spa reservations with ease.
Chat With Us
Need help or have a question? Chat with us directly through ExpLore anytime during your stay.
Everything in One Place
View all your plans, bookings and stay details together, whenever you need them.
How to access the Explore:
Enter your booking confirmation number and the last name on your reservation. You’ll find the confirmation number in the email you received after booking. Explore works on any smartphone, tablet or laptop — no downloads required.
If you need help, our team is here to assist.
