Explore
Explore is our digital platform designed to help you make the most of your stay — before you even arrive. Check in online, access your room key, make bookings and tailor your visit in just a few taps.
Everything You Need, All in One Place
No apps. No accounts. No queues.
Explore brings your reservation, room access, dining options and service requests together so you can plan, personalise and move through your stay with ease.
How does it work?
How to access the portal:
All you need is your booking confirmation number, which you’ll find in your confirmation email from us.
If you’re having trouble locating it, our team will be happy to help.
Lore DISCOVERY Support
Whether you're missing a stay, have questions about your membership, or need assistance with a recent visit, our team is here to help. Visit our Lore DISCOVERY support page to submit a claim or enquiry, and we’ll get back to you promptly.
